Who We Are

Delivering Exceptional Patient Care is Our Top Priority

At Hear In MetroWest, our mission is to provide personalized and high-quality care that improves and maintains your hearing through preventative measures and the latest technological solutions. We understand that choosing a hearing care provider is a significant decision, and that’s why delivering exceptional patient care is our top priority.
Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance, and cleanings to ensure that you hear your best. Our staff is dedicated to supporting you not just during your initial visit but throughout your entire journey towards better hearing.
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Meet Our Provider

Dr. Nicole Ferro, Au.D., CCC-A

Owner & Lead Audiologist
Dr. Ferro is the founder and lead audiologist at Hear in MetroWest, where she is dedicated to helping individuals reconnect with the sounds that matter most. With over 20 years of experience in audiology, Dr. Ferro specializes in comprehensive hearing care, from diagnostic evaluations and hearing aid fittings to tinnitus management and long-term support.

Meet Our Team

Nicole Pinheiro

Audiology Assistant
Nicole is a licensed Audiology Assistant dedicated to supporting patients on their journey to better hearing. With a strong background in hearing care and patient support, she works closely with audiologists to ensure every visit is smooth, efficient, and focused on patient comfort. At Hear in MetroWest Nicole assists with hearing aid maintenance, patient education, equipment troubleshooting...

Kamiren Warren

Office Manager
Kam is the Office Manager at Hear in MetroWest, where she ensures the day-to-day operations run smoothly and every patient receives exceptional service from the moment they walk through the door. With a background in healthcare administration and a passion for helping people, Kam plays a key role in creating a welcoming, efficient, and organized environment.

Why Patients Trust Us

We are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.
Friendly staff and knowledgeable doctor. Very relaxing atmosphere.
Dorothy M.
The people in here were very nice and knowledgeable. They checked my devices and determined that they were intact working property.
John M.
Nicole is very professional and understands not just the technical issues about hearing, but also the practical ones.
Norm M.
We were both very happy with the service he received here and would highly recommend anyone going there for care. Great customer service!
Pamela L.
Highly recommend Hear in MetroWest. I've had hearing aids since I was 40. I've recommended Hear in MW many times. She's awesome.
Kim C.
Dr. Ferro was the best audiologist I have been to since my hearing loss. I highly recommend her.
Joan B.

    Let’s Get You Hearing Better

    Your hearing affects every part of your life, from conversations with loved ones to the music you love. Call us today to request an appointment. We are ready to listen so that you can hear.
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